Privacy Policy

Last updated: 1st January 2026

This Privacy Policy explains how brelovixa.top d.o.o. ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at brelovixa.top or use our services.

Data Controller Information

The data controller for your personal information is brelovixa.top d.o.o., a limited liability company registered in Croatia with registration number 917328645, located at Ilica 82, 51107 Rijeka, Croatia.

Data We Collect

We collect and process the following types of personal data when you interact with our website and services:

  • Contact Information: Name, email address, phone number, and company details when you submit enquiry forms or contact us
  • Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics
  • Communication Data: Records of your communications with us, including emails and support requests
  • Service Usage Data: Information about how you use our catalogue management platform and services

How We Use Your Information

We use your personal data for the following purposes based on legitimate interests and, where required, your consent:

  • To respond to your enquiries and provide customer support
  • To deliver our e-commerce catalogue management services
  • To improve our website functionality and user experience
  • To analyse website traffic and usage patterns through analytics
  • To send you relevant information about our services (with your consent)
  • To comply with legal obligations and protect our business interests

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal bases: legitimate interests for business operations and service delivery, consent for marketing communications and non-essential cookies, contractual necessity for service provision, and legal compliance where required by law.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Sharing and Third Parties

We may share your personal data with the following third parties under strict confidentiality agreements:

  • Google Analytics and Google Ads for website analytics and advertising
  • Email service providers for communication purposes
  • Cloud hosting providers for data storage and processing
  • Legal and professional advisors when required
  • Law enforcement agencies when legally obligated

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Contact information and enquiry data are typically retained for 3 years from last contact, website analytics data for 26 months, and service usage data for the duration of our business relationship plus 7 years for legal compliance.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure hosting, access controls, and regular security assessments.

International Data Transfers

As an EU-based company, we primarily process data within the European Economic Area. When we use third-party services that may transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us:

Privacy Contact:

Email: [email protected]

Phone: +385 516708410

Address: brelovixa.top d.o.o., Ilica 82, 51107 Rijeka, Croatia

Supervisory Authority

You have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) if you believe we have not handled your personal data in accordance with applicable data protection laws.